www.sistemagusto.com informs that the data collected from this website will be processed in accordance with the principles of fairness, lawfulness, and transparency, while safeguarding your privacy and your rights. The processing will be carried out as follows:
1) Data collection and purpose of processing:
The collection and processing of data are carried out by SG HOTELS S.R.L., Via Primo Maggio 104, 20863 Concorezzo (MB), Italy, solely for the purpose of providing the requested information.
2) Processing methods – Authorized personnel
The data will be processed for the aforementioned purposes using IT tools, in compliance with the confidentiality and security rules established by law. The data may be processed, on behalf of SG Hotels S.r.l., by personnel in charge of customer/supplier management or IT system maintenance.
3) Purpose of data collection
The collected data will be used to provide the requested services, whether informative or for the delivery of additional services. Data collected through information request forms will be used exclusively to provide the requested service or to respond to the user’s inquiries. If consent is given to receive ongoing updates (newsletters, SMS marketing) related to the activity of the website www.sistemagusto.com, the data may be uploaded to third-party databases to deliver newsletter or SMS services.
If such data collection is performed via the portal, it will be indicated with an acknowledgment tool using a confirmation checkbox. Under no circumstances, without explicit subscription approval, will the user be subscribed to a specific service without their express will (e.g., information collected via the contact form cannot be used to send newsletters; a separate and explicit consent will be required).
4) Data provision
The user is free to provide personal data indicated in the request form. Failure to provide such data will make it impossible to fulfill the request and deliver the desired services.
5) Data communication
No data derived from the web service is communicated or disclosed to third parties. If the user subscribes to newsletter or ongoing communication services from SG Hotels S.r.l., the platform used for this purpose will be specified in this document. The selected platform complies with the European GDPR regulation. Data collected via this third-party service is protected by high-security standards and will be used by SG Hotels S.r.l. to improve the service and offer that the customer has freely subscribed to. At any time, the user may request a copy and/or deletion of their data collected via this service by writing to SG Hotels S.r.l., info@sistemagusto.com. Under no circumstances will SG Hotels S.r.l. provide this data to third parties for information, market analysis, advertising, or other purposes.
6) Data retention period
For information request services, such as form submissions, the data will be retained for the time necessary to provide the requested service. When necessary, the data may be retained to maintain contact with the user in case of further requests and to respond effectively given the history of previous requests. At any time, the user may request a copy and/or deletion of their data by writing to info@sistemagusto.it. For marketing and offer contact services, the user may request removal from the subscribed service at any time by writing to info@sistemagusto.it or using the automation tools available within the informational services themselves.
7) Data storage security
Website data is stored on Iweblab platforms and meets high-security standards, with an SSL certificate installed on the domain. The SSL certificate identifies itself and the server to the browser visiting the website, confirming that it is a valid certificate and that the server is trustworthy. At this point, the data exchanged between the server and the browser is encrypted and no longer readable.
All collected data is anonymous and used to offer the user a better browsing experience. This anonymous data is also used through Google Analytics to monitor the performance of the offered services. Under no circumstances is this anonymous data shared with third parties.
In the case of subscription to ongoing services (such as newsletters), the data will be stored using third-party services selected in compliance with GDPR regulations. The user may review the policies of these services by visiting the third-party platform indicated in this document. If data processing regulations change, SG Hotels S.r.l. will inform the user (if the data has not already been deleted), who may then request deletion of the service and the related collected data.
In case of portal registration via username and password, the registration data will be securely stored on the platform and not shared with third parties.
8) Data retention duration
For services directly related to browsing, due to their anonymous nature, automatic deletion is not scheduled. However, the user may, in accordance with regulations, request verification and deletion of their data stored on the website servers by writing to info@sistemagusto.it. The user must provide information that allows identification of their data to request a copy or deletion and avoid accessing data from other users.
For the delivery of ongoing services (such as newsletters), the user may request at any time a copy and/or deletion of the collected data.
For information request services, such as form submissions, the data will be retained for the time necessary to provide the requested service. When necessary, the data may be retained to maintain contact with the user in case of further requests and to respond effectively given the history of previous requests. At any time, the user may request a copy and/or deletion of their data by writing to info@sistemagusto.it.
Both for portal registration and e-commerce services (if provided by the platform), the retention period depends on the user’s willingness to remain on the portal. Data is stored exclusively to enable access to offered services and facilitate purchases through the portal.
At any time, the user may request a copy and/or deletion of their data by writing to info@sistemagusto.it. For subscription services (newsletter, restricted site area, e-commerce), the user may unsubscribe at any time via the portal (or through emails received in the case of newsletters).
9) Data subject rights
SG Hotels S.r.l. is committed to notifying the data protection authority, according to the GDPR, and the user, in the event of security breaches and loss of sensitive user data, as well as to detail all procedures implemented to resolve the issue and prevent its recurrence.
The data subject has the following rights:
The right to receive transparent information and communications, the right to know the status of their data upon request, the right to rectify their data, the right to erasure and to be forgotten, the right to restrict processing, the obligation of notification in the event of rectification or erasure of personal data or processing restriction, the right to object, the right not to be subject to automated decision-making, including profiling, unless explicitly authorized.
To exercise your rights, write an email to info@sistemagusto.it specifying your request.
10) Data controller and processor
The data controller is SG HOTELS S.R.L.
11) Data to third parties
No data collected for communication or other purposes will be shared with partners outside SG Hotels S.r.l., except for technical purposes required to deliver the requested service. If SG Hotels S.r.l., on behalf of SG Hotels S.r.l., engages in commercial partnerships with other companies or entities to offer products, discounts, and services to customers, the customers’ data will never be shared with such external partners. This policy is enacted exclusively in the interest of the customer, without in any way compromising their privacy or data protection rights.